Privacy Policy

How we collect, use, and protect your information.

Effective date: March 10, 2026

LendFrame ("we," "us," or "our") operates the website lendframe.ca. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Information you provide directly

  • ROI Calculator form: First name and email address, submitted voluntarily to unlock your detailed breakdown. We also store your calculator results (estimated hours, dollar value, and top task) for context in follow-up communications.
  • Calendly booking: When you book a strategy call through our Calendly integration, Calendly collects your name, email, and any information you provide during scheduling. This data is governed by Calendly's Privacy Policy.
  • Email correspondence: If you contact us at info@lendframe.ca, we retain the contents of your message and your email address to respond to your inquiry.

Information collected automatically

  • Analytics data: We use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 collects anonymized data such as pages visited, time on site, referring source, device type, and general geographic region. Google Analytics uses cookies to distinguish unique users. No personally identifiable information is collected through GA4. See Google's Privacy Policy for details.
  • Log data: Our hosting provider (Firebase/Google Cloud) may automatically collect standard server log information, including your IP address, browser type, and the pages you visit.

How We Use Your Information

  • To deliver your results: We use your calculator submission to provide your personalized breakdown and recommendations.
  • To follow up: If you submit your email through the calculator or book a call, we may send you follow-up emails related to our services. These communications are commercial electronic messages under Canada's Anti-Spam Legislation (CASL), and you may unsubscribe at any time by replying to any email or contacting us directly.
  • To improve our website: We use analytics data to understand visitor behaviour and improve the content and performance of our site.
  • To respond to inquiries: If you reach out to us by email, we use your information to respond to your questions.

Third-Party Services

We use the following third-party services that may process your data:

We do not sell, rent, or share your personal information with any other third parties.

Cookies

Our website uses cookies set by Google Analytics to distinguish unique visitors and track usage patterns. These cookies do not contain personally identifiable information. You can control or disable cookies through your browser settings. Disabling cookies will not affect core website functionality.

Data Retention

  • Calculator submissions (name, email, results) are retained in Formspree for as long as needed to follow up, unless you request deletion.
  • Analytics data is retained according to Google Analytics' default retention settings (14 months).
  • Email correspondence is retained for as long as reasonably necessary to maintain our business relationship.

Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or incomplete information
  • Withdraw consent for future communications at any time
  • Request deletion of your personal information

To exercise any of these rights, contact us at info@lendframe.ca. We will respond within 30 days.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website is served over HTTPS, and we use trusted third-party providers with their own security practices. For more details on our approach, see our Security & Privacy page.

Children's Privacy

Our website and services are intended for business professionals. We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

LendFrame
Email: info@lendframe.ca
Ontario, Canada